FAQ`S

Yes, you can visit our showroom Al Quoz Industrial 4, Dubai. We’re open 7 days a week, 9am to 10.30pm and we make a great coffee too!

We are open every day from 9am – 11.00pm, 7 days a week

We started in Dubai in 2014 and have been serving thousands of happy customers since then.

We offer custom blinds, curtains, shutters, luxury furniture, flooring, and wall décor solutions.

Yes! You can book a free home consultation by phone, WhatsApp, or email.

No, it’s completely free with no hidden charges or pressure to buy.

Yes, our team will bring our 20-30 best-selling collection books to help you choose what’s best for your home.

Yes, we specialise in this. Your blinds or curtains can be connected to Google Home, Alexa, or Apple HomeKit for easy smart control. We also provide handheld remote controls.

Yes, our team takes care of the full installation and cleans up after the work is done.

Yes, we can arrange installations on Saturdays in most Dubai communities. However, Sundays are generally restricted, so our installation services are available from Monday to Saturday during office hours. Please check with your building management for permission.

Yes, all our products include a warranty for your peace of mind. Warranty terms may vary by item, and our team will explain the details at the time of purchase.

Not the cheapest, but we focus on top-quality, good service, and long-lasting products that deliver real value. And we are known for excellent after-sales care.

You can pay by cash, card, cheque, or bank transfer. We also offer 4 instalment plans with 0% interest with Tabby or Tamara.

Yes, we are VAT-registered and can provide official tax invoices.

With more than 10 years in business, almost half of our monthly orders come from returning customers who trust us. Because we produce most items in-house, we carefully manage both quality and timelines, ensuring your order is safe and delivered on time.

Once you approve the quotation, we take a confirmation payment to start production. The remaining balance is payable before or at the time of installation. Our consultation team will explain everything clearly during your appointment.

Yes, we offer instalment payments through Tabby and Tamara. This gives you the opportunity to spread your payments over four equal parts at 0% interest.

Most blinds and curtains are made to measure and can be delivered and installed within 2–3 working days. Some special fabrics or designs may take slightly longer.

Shutters are custom-made and usually take around 8–10 weeks from order confirmation to installation.

Yes, we offer fast installation on many of our products. Our consultation team will confirm the expected timeline after measurement.

Yes, our team will contact you in advance to confirm a suitable date and time for installation.

Yes, we provide full after-sales support, including adjustments, repairs, and warranty service.

Yes, we offer a 5-year warranty on fabrics, mechanical parts, and labour.

If there is any issue within the warranty period, our team will inspect and repair or replace the product according to the warranty terms.

Yes. If you move within 2 years, we will uninstall your curtains or blinds free of charge, help measure your new home, and reinstall them where possible.Any size changes or alterations will be done at a discounted rate.

Warranty-related service visits are free. Charges only apply for damage not covered under warranty or for product modifications.

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FAQs - Two Guys